Showing posts with label scams. Show all posts
Showing posts with label scams. Show all posts

Saturday, October 17, 2009

(old) Tell me why I don’t like borders. Tell me why.

because my battery was dead no photos this one is courtesy of flickr user Emi ♫ and used under CC license with much thanks

If you’ve been reading along (first I should say thank you, and second apologise for the huge lag between posts), you know I hate border crossings. It’s not the bureaucracy but the touts and scams that drive me nuts. Ever since the horrible crossing between Ecuador and Peru that dread has just gotten worse. My new plan to counteract the dread and disorientation has been 1. make sure you’ve not spent hours getting to the border, 2. get a good night’s sleep before hand and 3. exchange as little money as possible when you get there. Waking up today, I’d already broken the first two of these new rules. It was almost impossible to get much rest on the train. Between the uncomfortable seats and constant early morning stops, I think there were only about 3 hours of actual sleep. So once the sun was streaming in the windows, I decided to stop the charade of sleep. Adrian was in a similar grumpy frame of mind. But we consoled ourselves that we were heading to Argentina – not know for its pushy touts and tourist scams. Perhaps this time it would be different.

We still had an hour or so before our arrival at Villazon – the Bolivian border town – so we headed to the dining car for breakfast. It was included in the price of our first class ticket and I suppose was where the extra money went. But I can’t say it was worth it. Breakfast was eggs, breads and crackers and cafĂ© con leche. Better than nothing and it helped pass the time until we pulled into the station relatively on time – perhaps our German friend from Santa Cruz had already brought the Bolivan Rail Service up to German efficiency standards. The platform was packed. Most appeared to be touts selling overpriced bus tickets to groggy tourists. A little bit of research in Uyuni had revealed that most (maybe even all) of these tickets were horrendously overpriced and that the same tickets were available just across the border for far less. So we barreled through the crowd, swatting the pamphlets that were thrust in our face and went to fetch our baggage. Here we had to fight with the locals. We could see our bags within reach but weren’t allowed to grab them without handing our tickets to the baggage handler who ignored us until he had helped every local first. When every local was gone, he turned his attention to us. We pointing to the two bags in front but he ignored us and he went looking in the baggage car coming out empty handed with a shrug until I once again pointed to the two in front and began to pick them up. I thought he was going to slap my hand for touching the bags before he had checked the tickets. And then went through the whole performance of cross referencing every number on our tickets with the tags on the bags. I guess with our lack of sleep we looked kinda shifty or something. Or perhaps he was just trying to save us from the touts because most of them had left to chase the other gringos down the street. We hopped into a cab and for $2 we were let off metres from the border post.

The street was lined with money bureaus and we backtracked to the nearest one and converted our Bolivianos into pesos. The rate was almost the real rate and it looked real after our quick examination (gently used, water marks security bands etc.) So far, so good. With cash in hand we retraced our steps to the border and joined the line up of gringos waiting to get stamped out of Bolivia. There were no locals waiting and there wasn’t another line up for Bolivans or Argentines which was a bit odd. The line wasn’t moving very fast and some pushy gringos thought they could bypass the rest of us by heading directly into the office. Now, nothing upsets a Canadian or a Brit more than ignoring a perfectly good line up (or queue if you prefer). We’re folks that pride ourselves on the orderly nature of a line up and would go to war to defend it. There were three Brits in front of us, about to join Adrian and I in our battle against the interlopers. However, bloodshed was avoided when an official with shiny boots and a gun headed them off and waved them to the back of the line. The tourists didn’t give up and pretending not to understand the official’s Spanish tried to continue into the office. But the Border guy dragged them to the end of the line which was now ten people longer than when they arrived. The three girls laughed and celebrated the victory with us. The line suddenly sped up and we were soon at the counter getting stamped out. Even better, the line slowed to a trickle as soon as we were done and the pushy wannabe queue jumpers had barely moved. Now that’s my sort of travel karma.

We walked with the girls across the bridge to the Argentinean border. There was an old rail bridge that ran parallel to us, left over from the days when the Bolivian train used to continue on into Argentina. It was fenced off but it wasn’t deserted. No, this was the way the Bolivians and Argentineans apparently crossed the border. There was a steady stream of locals carrying huge bags hopping the chain link fence and crossing the border without showing their papers. It looked rather illegal but since there were watchful border guards everywhere I guess it was fine. As we got close to the shiny new Argentina border post, I have to admit getting a bit nervous. I don’t know whether it was lack of sleep or excitement over stepping into Argentina but the heart was definitely thumping a little faster and harder. Perhaps it was the fear of the unknown – Would we be forced to produce proof of exit? Would we have to pay some outrageous entrance fee? Or would they want to tax our electronics as imports? All these questions were going through my mind. And all for nothing. The crossing was painless and even the customs guy waved us through without searching our bags once he saw Adrian’s Canadian flag, proclaiming his love for Canada in perfect English. Okay, perhaps I’ll stop teasing Adrian (the immigrant) for the stereotypical flag on his backpack.

But the easy part was behind us. Now we had to go catch a bus to Salta. Rather than take a taxi I believed the guide book which seemed to indicate that the walk was a short one. Short only if you’re not carrying 25kg in luggage on your back after sleeping upright on a train. As we got close to the bus station, I was lagging behind Adrian and when I eventually caught up to him, he was already in line to buy tickets for the bus. He was trying to purchase the tickets with his non-existent Spanish. The ticket man was asking for 60 pesos for the tickets which appeared to say 30 on them. So I asked him again. The chaos of the lineup and the ayudantes telling us to hurry because the bus was leaving made it hard to hear, and now it sounded like he said 80. So I asked him to repeat it and he said 180 for the 2 of us. Behind us the ayudante grabbed our bags and was throwing them on the bus. I chased the bags while Adrian paid for the tickets. The bus was now beginning to pull away but before we could get on the baggage guy now wanted 2 pesos before he’d give us our claim tickets. I gave him a nasty look and asked him why and he told me to give him the money unless we wanted to miss the bus. So we had no choice but to give him the cash. And it got worse when we got on the bus. I looked at the tickets and discovered that this "direct" bus trip was in fact two bus trips on two different companies. And worse, the price on the tickets read 30 pesos for the first and 24 pesos for the other for a total of 54 pesos not 90. Scammed in our first hour in Argentina. It was a shock after Bolivia where we’d had a few moments with touts but had mostly been left alone and untouched as we traveled through the country. It was one of the reasons we’d loved it so much – cheap and hassle free. Now here we were in Argentina and people were demanding cash bribes from us and skimming money from our bus tickets. Wow, Argentina you have changed.

The gringo sitting across the aisle from us asked me what was wrong. I told him what had happened and he looked at his ticket. He’d paid 60 but was upset that he’d been over charged 54. But when he heard what we’d paid, he started asking other people on the bus what they’d paid. Apparently we’d all been charged different prices. Some Americans paid 75 others 70 but we’d gotten ripped off the most. Dmitri (yes, he was Greek) immediately called over the ayudante to complain. The ayudante was sympathetic and told us to complain when we got to Salta where we could get our money back. Dmitri was adamant that we all do that particularly when the ayudante told us the price should have been 25 for the first half of the trip and 24 for the second half. But to me, it didn’t make sense – the company in Salta would be a different from the one that sold us the tickets and probably weren’t even aware that this other company was reselling their tickets. There was no way we’d be getting our money back. But now I had 4 hours to stew until we had to change buses. Actually it was 5 hours because we were stopped at a customs check just outside of town because another passenger apparently had enough gold on her to raise the alarm. We were forced to wait for an hour while they questioned her and charged her an import fee. During this break, the South Africa couple behind us tried to make us feel better. They had just been in Argentina for 3 months and this was the first scam they’d encountered. But I wasn’t worried about Argentina I was just angry that we’d gotten ripped off at another border.

When we finally got to Jujuy, the other bus was already there. We had just enough time to grab our bags and put them on the new bus not before being asked for another 2 pesos from yet another baggage guy who had just lifting our bags one foot off the ground and on to the bus. Once again I refused to pay and luckily this guy gave us our bags without demanding the money. I was commenting on the cash grab, when the South Africans informed me that in Argentina it was customary to tip the baggage man (although the refusal to give us the ticket until we’d paid was unheard of – it was a tip after all). Oops, I almost felt bad but then I remembered that some joker had already gotten an extra 70 pesos out of us today and we had to recoup it somehow.

This second bus was nicer than the first and arrived in Salta on time. We immediately went to the Flecha Bus office to make our complaint. As predicted it was the El Quicacena company we should have complained to but the fact that they were selling tickets for Flecha bus was enough to anger the Flecha bus attendant, let alone that they were ripping people off in their name. We filled out a complaint form but since it was the weekend we couldn’t get much further. They gave us a formal receipt and the number of the head office. They were very nice and apologetic which was enough to make us feel better but I knew I wouldn’t be calling the number and wouldn’t be getting our money back. The amount we lost wasn’t much in the grand scheme of things – about $20 I think – and we wouldn’t have paid it, if we didn’t think that was the price for 7 hours on the bus. Plus, just having someone who appeared to care about a customer complaint was enough to make us feel better.

Now it was time to find the hostel. We needed a shower and to relax. Lucky the hostel was close to the bus station and even luckier that there was room available, albeit one with shared bath. The hostel was great. It was a converted house and it felt just as welcoming. The staff were super nice and made us feel very welcome. We jumped into the (hot water! high pressure!) shower and washed away the crankiness of the day. We’d survived another border crossing.

Friday, August 28, 2009

New country. New scams.

Our new souvenirs. Fake money.

Today we were headed to the border - our 9th for those of you keeping count. It was going to be a 9+ hour trip so we got up bright and early hoping to arrive in Peru way before it got dark. The great thing about getting up early at a hostel that was also a bar was there was plenty of hot water in the showers. The bad thing? The staff was still sleeping so there was no breakfast until 9am. So we waited an hour until the kitchen opened and hoped that there was a later bus that got us where we needed to go.

We caught a taxi to the bus station. As we pulled in I noticed banners announcing a new direct service to Mancora, Peru. The bus company was having some sort of launch party with balloons and music and food. According to the sign, we’d just missed the 9am bus but the next one was at 10:45. A little late but at least it would be direct. Unfortunately, because of today’s festivities there was no 10:45 bus and the next one wasn’t until 3pm. So we set off to find another bus to take us to the border town where we could catch another bus from the Peruvian sides. That one was leaving in 15 minutes. Perfect – okay we wouldn’t have the luxury of getting all the way there but we’d get there much earlier.

We drove through the mountains from pine forests, to desert, and finally to the coast. The bus got to the border town and let us off just outside at the passport station about 4km outside of town. Unfortunately, the ayudante told us the bus couldn’t wait for us but he told us that when we were done we could catch transportation to the actual border here. Immediately, a guy pounced on us. He offered us a taxi ride to the border for $1.50. Sounded like a deal and much better than carrying our heavy bags in the sun. He walked with us across the highway to the immigration office where we were stamped out of Ecuador. And when we stepped out, our new friend was waiting with a taxi. A few minutes later we were let off in the middle of the town which appeared to be some sort of crazy black market. It was pure chaos and we were glad we had someone to help us navigate the chaotic stalls to the bridge to Peru which was hidden in the midst of it all.

But first we had to change our American dollars into Peruvian money. We stopped at one of the many money changers and he offered almost the actual exchange rate so we said goodbye to dollars and hello to soles. We thanked our friend and gave him a S10 tip for then walked across the bridge. We were unofficially in Peru – unofficially because just like on the Peruvian side the actual immigration office was a few kilometers outside of town and in between was another black market of all sorts of goods even crazier than the Ecuadorian side. Soon we were pounced on by another guy offering us a collectivo ride to Tumbes for S30 (that’s Soles not dollars), including a stop at the immigration office. Hmm. We stopped to consider it. On one hand it was more than we really wanted to pay. On the other, it was a whole lot easier than catching a moto taxi to the immigration office and then to the highway where we’d have to catch a collectivo to Tumbes to catch another collectivo to to our transfer to Mancora. So I asked 3 times about the price and made sure it was the price for both and then decided to go for it.

The man then directed us to his friend’s car. This wasn’t a collectivo but a man trying to make a few bucks on the side. No harm in that I guess. The three of us got in with the driver and were immediately whisked away to the Peruvian immigration post a small hut 2km out of town on the highway. That was over 6km between check points – no wonder there was a thriving black market around here. We hopped out of the car and were quickly stamped in. Now it was time to get back in the car. About 200 metres from the border

The man directed us to his friend’s car. Aha this was just a man trying to make a few bucks on the side. And we got in – first stop the Peruvian immigration about 2km. Peru and Ecuador have a very loose border apparently. We got stamped in without any trouble and then got back in the car. About 200 metres from the border post, the driver turned to us and told us that going to Tumbes was too far and he was going to drive us to the collectivo stop on the highway. Oh great, another scam. I told him (actually I may have yelled at him, being sick of getting scammed every time we got into a car). He told us no and emphasized that he was only going to the collectivo post. I told him to stop the car and jumped out intent on getting away from the scammer jammers. Adrian however wasn’t paying attention and stayed in the car thwarted my great escape plan. The original negotiator however took the chance to make his own escape. With Adrian and our bags still in the car, I was forced to get back in and continue arguing with the driver. Now he agreed to drive us to Tumbes but the price changed. It was no longer 30 for both but 30 for each. And he now said 30 dollars not 30 soles because the trip was 37km away. I told him no and called him a thief and a liar. I told him no, repeated the original price we had negotiated on and told him to stop asking for dollars because we had none. He eventually backed down from $60 to S60 to take us all the way to Tumbes. I was furious with being double crossed yet again. And spent the rest of the ride swearing at him in English and cursing Peru the entire way.

We arrived in Tumbes 20 minutes later (definitely not 37 km). Now that the car was stopped I told him we’d only pay him S50. He eagerly accepted that and gave us our bags – his easy agreement just highlighted the scam. There was no misunderstanding between the two men or between us – it was just the old bait and switch. Adrian handed him a bunch of small bills and then it was off to find our transportation to Mancora. We bypassed the bus stations and headed to the actual collectivos. A taxi driver told us it was going to be S27 and tried to convince us to go with him but I just ignored him. And when we got to the collectivo, indeed the price was only S6 – much better. We got on and enjoyed the ride down the coast.

Our first impressions of Mancora were not great. The town was really just a giant strip of shops and cafes along the Panamerican. – and all of them ugly. The driver let us off in front of the ugliest one – the Sol y Mar hotel that we had chosen to stay at. He then demanded an extra S2 for taking us down the strip. Grr. Sure it was only 60 cents but already this constant scamming was wearing thin. The hotel didn’t get better when we stepped in. It was cheap and cheerless although it was right on the beach. But after the taxi scam we needed to recoup some of our money. I checked out two rooms then chose the sunnier one which was S40/night and payment was demanded upfront. Adrian pulled out a S100 note to pay. The clerk shook his head and pointing to the note said “Es falso”. Adrian pulled out another S100 note. “Es falso tambien.” Then a S50 and another S50 and another S50. Yup that was right. With the exception of the 10s and 20s (most of which were now in the hands of the scammer jammer taxi driver), the money we’d gotten at the border was fake. So not only had the taxi driver ripped us off and the collectivo driver as well but the money changer had too probably in cahoots with our “friend” on the Ecuadorian side. In total, we lost almost $150 in the exchange (photo above). But it explained why the driver wanted American cash. I almost screamed in frustration. The clerk pulled out some real notes so we could feel and see the difference – I can’t say I noticed much – but he could tell a mile away. An old lady standing nearby asked what was wrong and the clerk told her that we had S300 in fake money she tutted and shook her head but was at least sympathetic. However the clerk wouldn’t even give us the room key until he had some money. Luckily there was a bank machine across the street, so Adrian got some real cash out and paid for the room. We were now thoroughly bummed and hating Peru.

Walking down the strip didn’t help much either. Mancora’s only redeeming feature was the beach. Everything else was dirty and dusty and aimed at the tourist pocket book. And let me stress once again that it was an ugly town. After checking out all the menus we ended up at an Italian restaurant run by a German-speaking Swiss guy for the S10 pasta and drink special and S12 for 3 large beers. The food was good even if the town and the country so far was shit. Oh yeah and it was our wedding anniversary.

Thursday, May 14, 2009

A birthday greeting and a tourist shakedown.


Happy Birthday Mom. With the dodgy internet this is the best I can do (and in reality it’s a month late, oops. It’s the thought that counts). But today we spent the day on the road. Yes another travel day – my favourite.

We packed up and headed out of the Iguana Azul hostel – not the warmest of owners but definitely one of the best places we’ve stayed. Clean and comfy and awesome water pressure. But after the warmth of everyone in Guatemala, Hondurans seem less friendly and gruff. And so far the country reminds a lot of Belize – stuff is more expensive and the only things to see appear to be on or in the Caribbean or the ruins on the border of Guatemala. Hopefully the buses would be better.

After breakfast (where Adrian managed to convince the waitress to give him some proper baked beans), it was off to catch the bus. The information board at the hostel said there was a direct bus to San Pedro at 1pm. Arriving at the bus pick up area, the locals told us there wasn’t one until 2:30. I didn’t know what to believe – there was no reason for them to lie. And I didn’t see the bus or anyone else waiting. They told us the chicken bus would take us to La Entrada where we could catch another bus to San Pedro Sula. On the map, La Entrada was only about 65km away but the book also mentioned that it would take 2hrs to get there – even at the slowest speed that seemed like a long time. So we could either bake in the sun until the direct bus or see the scenery on the chicken bus.

We chose to sit on the bus. And for the first hour the bus ride was hot but scenic. But after 1.5 hours of passing through a lot of towns, I was confused. I didn’t remember there being any dots on the road between Copan Ruinas and La Entrada. So I opened that guidebook to look at the map only to discover that we were taking a very scenic route. But rather than stress (after all there was nothing we could do) we just zoned out until we were dropped by the side of the highway just outside La Entrada – actually it could have been in La Entrada sometimes it’s hard to tell with these towns. Before we could get our bearings we were immediately ushered on to another chicken bus albeit a bigger one that was a bit more comfy. We were seated at the back of the bus right below the speakers. As the driver started up the movies and music at full volume, I dug out some earplugs from our bag so we wouldn’t lose our hearing during the 2 hour ride.

In San Pedro, we pulled into a huge brand new bus terminal that rivaled some of the ones we’d seen in Mexico City. And we could still catch the last bus to Tela which was leaving in 45 minutes. We chilled in the air conditioned waiting room (erm, sorry about the pun) and hoped that our third bus of the day would be the charm. And indeed it was. Although not air conditioned, the seats were super comfy which saved our butts from becoming completely numb. And after 7 hours we were finally in Tela, dumped at a gas station just outside of town along with an Aussie couple.

We chatted and discovered we were all going to to try for a room at the Mango Hostel so we decided to split a cab. The driver quoted us 20 Lempiras but of course when we arrived at the hostel he claims it was 20 Lempiras each. We argue that he didn’t say that and refuse to pay. He countered that he was going to call the cops. We called his bluff and told him to call the cops. Yes we waited for the cops over 3 dollars but the 2 minute cab ride was going to cost us more than our 2 hour comfy bus ride. As we waited, the clerks came out to see what was going on. We could tell by their expressions that we were being overcharged but they were unable to help. They also couldn't help us with a room. The cops arrived 30 minutes later (once the driver actually called them rather than just pretended to) but they sided with the taxi driver and we had to pay up. Bless the Aussie girl - she tried to instruct the the taxi driver and police to require that it is always specified the rate is per person to avoid future confusion.

With the cops gone, it was no time to find a room. The Aussie’s went in one direction and we went in another. The second place on our list was closed for renos so we moved on to third. The town was dark and deserted which was not a good sign and it didn't make us feel any better when the police stopped us to give us directions to the hotel. They then followed us to make sure that we got there safely. The price was almost $40 Canadian. But it was air conditioned, has wifi and tv, and its clean. After our long trip, we were sick of searching and grudgingly took it.

Now it was time to find dinner. Everything was still deserted and without our police escort we popped into the first open place we could find. We haven’t eaten in almost 12 hours and scarf down our pizza in record time as the restaurant closed around us. On our way back to our hotel, a local offered us a hammock to sleep in for $20/night which makes us feel better about how much we paid for our air conditioned comfort. Between the taxi drivers, the three buses and the high cost of hotels, we weren’t enjoying our time in Northern Honduras. But I hope you enjoyed your birthday Mom.